Very dishonest and don't stand behind his work or his warranty and won't answer his phone when trying to discuss the work that he done on your vehicle or won't return your call
Terry has done work for my father, his friends, and myself for over 10 years. His work is excellent. All certified technicians. Has never blew smoke my way just to make a few bucks. I rolled my Camry and he saved me tons fixing it. Never had an issue with the major repairs he had done. If there was a problem with defective parts after work has been completed, they immediately fixed the issue of course at no charge with no wait. I do not have anything bad to say about him or his employees. 2 thumbs up.
Terry has worked on different cars of mine over the past and has always done as excellent job. He has never done anything without contacting me first and dicussing it. As far as doing extra work and then charging me, never happened to me. Up front and Honest people in all my dealings with them. Would recommend them to anyone, but understand one thing; working on cars and trucks ain't cheap. Some jobs are, but you get what you pay for. If you want a cheap job then take it to some "shade-tree" mechanic and pay the cheap rate, just don't complain when you are walking. :)
Terry and Sherri are super nice people. They take the time to answer questions about your vehicle. Terry and his staff of mechanics are good at what they do. I personally know someone from out of state (out west) that Terry fixed their truck when the mechanics out there said they couldn't find anything
I went in to TLC to have my thermostat replaced, the owners graciously totaled up my bill multiple ways, I asked them to replace my thermostat as well as my brakes and rotors. While replacing the thermostat, they found that my water pump was leaking and that my belt was also dry rotted, they changed this without my permission, and I was upset. However, the owner did call me back the next day to make sure that things were okay and explained things well to me to make things right. I will continue to take my vehicles to them. Great people!
Tlc Car Care is a US Car Repair based in Monticello, Kentucky. Tlc Car Care is located at 222 Highway 3284, Monticello, KY 42633, USA.
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